You ask, We answer!
I’m just getting a trim, not a full haircut. Is it cheaper?
Whether it’s a trim or a full haircut, we use the same products, time, and care to make sure you leave feeling great. Pricing depends on how long your hair is after the cut, not how much we take off.
Do I need to wash my hair before my appointment?
That’s not necessary, we will wash your hair as part of the service.
What does the price include?
Every service includes washing your hair, whatever you’re coming for (like a cut or color), and a quick blow-dry.
Can I book an appointment for my child to dye their hair?
Absolutely! As long as your child is over 13, we’re happy to book them in for hair coloring. However, we don’t bleach scalps until the age of 16 and up.
I only want to cut my bangs, but I don’t see that option online. How can I book?
Bang trims are quick services, so we offer them on a walk-in basis. Feel free to drop by during opening hours and we’ll fit you in as soon as possible!
What’s the guideline for hair length?
If your hair is around the level of your ears then it’s considered short, until your shoulders it’s medium, and below your shoulder then it’s long.
How far in advance should I book my appointment?
We suggest booking 1 to 2 weeks in advance with Moos, and at least 3 weeks in advance with Marilyn to get the time slot you want. There’s a longer wait time with Ben so you might want to book 5 to 6 weeks in advance.
Do you offer consultations before coloring or major changes?
For sure! We’ll chat with you during your appointment to understand what you’re going for and check out your hair before we start. Consultations are built into your appointment, so you don’t need to book anything extra.
If you’re looking for a bright vivid color, reach out to us on our Instagram. You are also free to walk-in during opening hours as those services are not listed online and they require more time.
How can I make sure my hair color lasts as long as possible?
We always stand by the results we give in the salon but once you’re home, it really depends on how you take care of your hair. Things like the shampoo you use, how often you wash it, and how much heat it gets can all affect how long your color lasts. What we can promise is that if you use the products we sell at the salon, your color will stay fresh and vibrant for much longer.